Stay connected with your business from any device.
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No risk, cancel any time. We have to earn your business every day.
Mobile calls and messaging keep you connected from any device.
Industry-leading uptime means your business never misses a beat.
Hosted PBX is a phone system that operates
"in the cloud." We deliver modern features without sacrificing traditional functionality.
Our Hosted PBX is a unified communication (UC) solution, bringing all of your business communications together in one spot.
Close deals from anywhere! Turn your mobile phone in to an office phone while concealing your personal caller ID and phone number. Connect with customers and teammates through voice and messaging.
Working from home? Use the web phone to make calls from your computer. See the availability of your co-workers and listen to voicemail with the click of your mouse.
Our UC app keeps your business communications at your fingertips.
Unlike other carriers, we never ask you to sign a long-term contract. We bill month-to-month, and you may cancel any time. No contracts means we have earn your business every day!
Our customers enjoy a predicatable, steady phone bill thanks to unlimited local and long distance calling to all 50 US states and Canada.
"For sales press 1. For support press 2." An auto-attendant lets your callers reach the people or information they require quickly and easily.
Receive voicemail messages to your email inbox. With voicemail to email, your messages can be easily shared, stored, or searched.
Never miss an important call. Set your mobile phone, web phone, and desk phone to ring at the same time, or customize the order in which they ring, and when to send calls to voicemail.
Incoming calls can be routed to individuals, departments, or auto-attendant menus, and can even be scheduled based on business hours or holidays.
On-hold music and messaging improves caller experience and reduces the number of hang ups. Use our default music, provide your own messaging, or use our professional services for a custom on-hold message.
Utilize 3-way conferencing to invite a third party to join a call. Or use a conference bridge to allow multiple on-site and outside callers to simultaneously participate in a conference call.
Our desktop and mobile apps give you the ability to quickly communicate with your entire company and view the real-time presence status of other teammates (available, on the phone, away).
We accommodate most analog devices, such as fax machines, paging systems, or door phones, because we realize that these devices are essential business tools.
Keep your current local and toll-free numbers. We can also help you build a local presence by securing you a phone number in any area code.
Call accounting is an optional feature that gives you real-time data and helps to cut down on phone abuse by logging who is making calls, call duration, date and time, and call type (inbound, outbound, international, etc).
Whether your business has 1 or 1,000 employees, Hosted PBX can easily scale to grow with your business, and generally requires no additional physical infrastructure besides your IP phones.
Our Hosted PBX is designed to minimize business disruption. If you experience a power outage or ISP failure, your calls can automatically be routed to offsite phones or mobile phones.
When emergencies happen, your team can easily adjust and work safely from anywhere.
5 geo-redundant data centers provide consistent excellent service, while protecting against network failures or natural disasters.
Here are the most frequently asked questions about hosted PBX. Please contact us if you have any further questions.
Yes. My Tel Pros can port (transfer) your existing local and toll-free numbers to our network. Porting takes place seamlessly, behind the scenes, after your Hosted PBX installation is finalized, and causes no disruption to your service.
Yes. You can choose to keep your existing fax machine, or switch to our eFax service to start sending and receiving faxes directly through your business email.
In most cases you can re-use your existing phones, as long they are supported VoIP phones such as Yealink, Polycom, Cisco, Aastra, HTEK, Panasonic, Snom, or Zultys. You can check if your phone is supported by viewing our VoIP phone compatibility list. If you do not see your phone model on the list, please contact us, as we may still be able to help.
Please be aware that some providers will “lock” your phone to their service. So when you migrate a phone to My Tel Pros, we may request that you contact your current provider and ask them to unlock your phones, prior to your installation date.
Most of our customers enjoy the convenience of setting up a recurring payment method in our Billing Portal, however we can also accept checks or manual credit card payments.
We send invoices in the first week of each month to the email address on file. Invoices include charges for the new month you are entering as well as any usage charges from the previous month (ie. international calls or eFax).
Invoices are due on the 21st of the month, and payment receipts are sent to the email address on file.
We accept Discover, Master Card, and Visa.
Yes. My Tel Pros provides E911 registration with all phone numbers numbers. On the day of your Hosted PBX installation, you will receive an email to verify your E911 address. If you relocate an IP phone to an offsite location, it is your responsibility to register a new E911 address by contacting us at (984) 201-2000. Please note that additional E911 addresses will add additional fees to your monthly bill.
